New Opportunities Outreach has an office located in each of the counties we serve: Audubon, Calhoun, Carroll, Dallas, Greene, Guthrie and Sac known as the Family Development Centers. Each Family Development Center has staff that work with low income families on a daily basis to meet basic needs and development their own capacity to do so.
Family Development Center staff work with each family connecting them with programs offered through New Opportunities as well as additional resources and referrals in each county. Family Development Center Staff are involved in the communities they work in to stay current and knowledgeable of programs available to help the families in need.
New Opportunities is one of 17 Community Action Agencies service the state of Iowa. Iowa’s Community Action Agencies are local-based private, non-profit organizations that network with a wide-array of local organization to enhance the opportunities for low-income Iowans (children and families) to meet basic needs and development their own capacity to do so.
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.
Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: https://www.ascr.usda.gov/filing-discrimination-complaint-usda-customer, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
(1) mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
(2) fax: (202) 690-7442; or
(3) email: firstname.lastname@example.org.
This institution is an equal opportunity provider.