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Carroll County

Carroll County FDC Office

Services Open. Waiting Room Closed!

Our office is temporarily closed to prevent the spread of COVID-19 (Coronavirus). You can still receive assistance. Please reference our contact information below.

Carroll Restaurant Gift Card - Sign up here!
The City of Carroll applied for and was awarded a small grant, to give income-eligible households in Carroll County one $25 restaurant gift card.
By completing this application, you give permission to share your information with staff, volunteers, City of Carroll affiliates and partner organizations in an attempt to provide your household with a gift card.  Gift cards are limited and will be provided according to income-level.  Sign up now through December 31, 2020.

Carroll County Family Development Center
23751 Highway 30 East
Carroll, IA 51401
Phone: 712.792.9266 ext. 721
Fax: 712.792.1956
Email Us

Monday - Friday
8:30 a.m. to 4:30 p.m.

Closed on all Federal Holidays

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Annual Events

The Carroll County Family Development Center serves income eligible residents in Carroll County. The Family Development Center is the information, application and referral center for all of the income eligible programs offered by New Opportunities, Inc. to serve families, individuals and elderly people of Carroll County.

 Individuals must be on a current program to participate in annual events.

How to Volunteer/Get Involved with the FDC!

You can make a difference!

Services Available

Energy Assistance

(available by appointment) - Click here for Application!

The Low-Income Home Energy Assistance Program (LIHEAP) is a federally-funded program that has been established to help qualifying low-income Iowa homeowners and renters pay for a portion of their primary heating costs for the winter heating season. By doing so, you can reduce the risk of health and safety problems (such as illness, fire or eviction). The assistance is based on household income, household size, type of fuel, and type of housing. Your application for energy assistance is also an application for weatherization of your home. Weatherization currently has an income guideline of 200% POV or lower. Visit the weatherization page to view more information.

*Mailable energy assistance applications can be utilized by an individual household for no more than two successive years. A face-to-face meeting for the purpose of taking the application is required every third year.

What to bring to my appointment?

Other Forms Available:

FY 2020 Poverty Guidelines (175% POV)

Household Size Annual Gross Income
1 $21,858
2 $29,593
3 $37,328
4 $45,063
5 $52,798
6 $60,533
7 $68,268
8 $76,003
Each Additional Member Add: $7,735

Food Pantry

The food pantry is confidential. To obtain your first food pantry you will need to complete a basic intake form and verify proof of residency (Carroll County) and social security card or ID. The coordinator will then supply you with a food package according to the number in the household to get you through for a short time. Food pantry supplies may include: meat, canned vegetables, cereal, soups, tuna, macaroni and cheese, hamburger helper etc. depending on the availability. For non-emergency food pantries, contact the Family Development Center Coordinator. Monthly food pantries may be obtained by completing one life skill seminar or volunteering each month. There is no charge for the food pantry.

The New Opportunities Food Pantry is a proud partner of the Food Bank of Iowa. The Food Bank of Iowa supplements food pantry needs.

Carroll County Food Pantry locations:


  • New Opportunities Carroll County Family Development Center, 23781 Hwy 30, Carroll, IA 51401

  • Serving Carroll County


  • 318 Main Street, Suite B, Manning, IA 51455

  • Serving families in the IKM-Manning School District

  • Contact the New Opportunities Carroll County Family Development Center to see if you qualify, 712-792-9266, ext 720


If you are in need of clothing for you or someone in your family, go to your Carroll County Family Development Center office to see what is available. If you are relocating and are in need of furniture, the center may have items to furnish your apartment or home. A sample of possible items to be found in the center are coats, shoes, trinkets, cooking utensils, beds, linens, toys, etc. The cost for the items is very minimal. The money received from these purchases is used to help out other crisis situations that do occur. All items are donated to center for re-sale. New donated items are received daily.

Financial Literacy Counseling

Visit the Financial Literacy Counseling page for more information on how to build your financial security through reducing debt, building savings, restoring credit, budgeting and wise shopping.

Disaster Assistance

Visit the Disaster Assistance page for more information on the Iowa Individual Disaster Assistance Grant Program, the Iowa Disaster Case Management Program and the application for assistance.

Other Services Offered

County Resource Directories

Elderly Waiver Chore Program

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