Outreach
Community Outreach & Support at New Opportunities
Outreach Offices
New Opportunities outreach offices are located in seven counties. These counties are: Audubon, Calhoun, Carroll, Dallas, Greene, Guthrie, and Sac. Our mission is to help low-income families meet their basic needs and build self-sufficiency. We do this through direct support, referrals, and community engagement.
Comprehensive Support for Iowa Families
Our outreach staff work one-on-one with families to provide:
- Access to essential services such as food assistance, housing support, healthcare referrals, and utility aid
- Personalized referrals to local and statewide resources
- Support with job readiness, education, and life skills
- Crisis and emergency assistance programs
Each office is deeply connected to the communities it serves. This ensures our staff are knowledgeable about local assistance programs and community-based resources available to residents in need.
Community Action and Outreach
As one of Iowa’s 16 Community Action Agencies, New Opportunities is part of a statewide network. We work to improve economic security and quality of life for low-income individuals and families. We also collaborate with local partners to deliver impactful services that support stability, growth, and opportunity.
Our outreach teams work to:
- Expand awareness of public assistance programs
- Connect residents with available aid quickly and effectively
- Advocate for underserved families across Iowa
Iowa CSBG CARES Act Community Services Plan
New Opportunities is proud to be part of the statewide effort to expand community action programs and low-income assistance services through the Iowa CSBG CARES Act Supplemental State Plan. This plan outlines how CARES Act funding supports essential resources for families and individuals across Iowa.
Key documents related to this initiative include:
- Iowa CSBG CARES Supplemental State Plan: Overview of Iowa’s strategy for distributing CARES Act funds to support community action agencies.
- Section 4.1 – Public Inspection CARES: Details on public access and transparency related to the implementation of CARES-supported programs.
- Iowa CARES State Plan Content Summary: A summarized version of the full state plan for easy reference.
These documents highlight how Iowa community services are strengthened to better serve families facing financial challenges.
USDA Food Assistance & Nondiscrimination Policy
New Opportunities partners with the Food Bank of Iowa and distributes USDA food products to eligible families. We are committed to upholding federal civil rights policies and ensuring equitable access to all programs.
For more details, please review the USDA Nondiscrimination Statement and know that:
- Services are available in multiple languages.
- Accommodations are offered for individuals with disabilities.
- To file a complaint form, check out the USDA Program Discrimination Complaint Form. You can also call (866) 632-9992 or write a letter addressed to the USDA.
- A complaint letter must contain: the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action
Mailing Address
U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
Fax: (833) 256-1665 or (202) 690-7442; or
Email: program.intake@usda.gov.
This institution is an equal opportunity provider.
Connect with Your Local Outreach Office Today
If you or someone you know is in need of family support services, financial assistance, or community-based resources, we're here to help.
Contact New Opportunities now to speak with an outreach representative in your county. Let us help you build a path to stability and success.
